RESERVATIONS

We may cancel any reservation, which does not meet the requirements of our Terms and conditions.

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CHECK IN

Check in location: first come to the reception of the Strand Fjordhotel: Tyssevikvegen 31, 5730, Ulvik, Norway

Here you will receive your key and a folder with practical info and itinerary maps to Osa and your assigned yurt.

We require valid identification and a credit card to be pre-authorised. We reserve the right to charge the pre-authorised card to cover unpaid charges, caused damage, smoking in the room, or any other fineable offence.

After Check-in in the hotel:

you can drive to Hardanger Basecamp and find your accommodation.

​Check-in  during Low Season:

(April 1st till June 14th and August 16th till October 31st) :

     o between 15.00–20.00

     o Late arrival only possible after notifying reception in writing or by phone call latest

        the day of arrival before 20.00. 

​Check-in during High Season:

(June 15th till August 15th):

      o between 15.00–24.00

      o After 24.00 the booking will be considered cancelled and will be charged  as no- 

         show if the hotel has not been notified.

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CHECK OUT

Check out before 10.00 h. Return to the hotel reception in Ulvik to hand over your key.

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BREAKFAST

- is included per person and is offered in Osa Kafeen between 08-10h

- is a All-you-can-eat pancake buffet breakfast with homemade marmalades, Belgian

  sugar, coffee, thee, apple juice.

- from the 3rd day of your stay you can have breakfast in our hotel in Ulvik as

  an alternative. This has to be communicated to us 1 day beforehand.

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CHILDREN

For children under 4 years old child cots are available. (250 nok per cot for the stay)

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​CANCELLATIONS

All bookings for Hardanger Basecamp are made with the 'non refundable' rate.

They can be cancelled but can never be refunded. We suggest that the booker takes

out a cancellation insurance to cover any unforseen situations.

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HOUSERULES

- Our accommodations are non-smoking. Smoking is not allowed in the yurts, 

   the Kafeen or public areas. 

- If staff has established that guests have been smoking in restricted areas

  during the stay or after the guest checked out, a fee will be charged for

  cleaning purposes.

- Pets, animals -regardless their size- are not allowed in Hardanger Basecamp.

  In case we determine upon arrival that guests have brought pets with them,

  we reserve the right to refuse the guests and consider the booking as

  cancelled and non refundable.

- Fees

If guests smoke in restricted areas during or after their stay:   500 Kr per incident

Lost keys (room or front door):                                                  500 Kr per key​

Late arrival Low season: for every hour after 20.00h                200 Kr per hour